Online Survey Smart Trade Download KARVY KNOWLEDGE MOBILE APP Know More Please fill the following online survey so that we understand the customers requirement and will try to serve an investor more efficiently. Client Code : Name : Mobile Number : Email : I Online Trading Desk Through which mode do you prefer to trade? Online Offline How frequently do you log in? Daily Occasionally If you log in daily, then which of the following sessions do you prefer? Morning Evening Throughout the day Do you find charts / tools useful for online trading? Yes No The Online Desk of KCTL has been providing services to online clients through telephone (1800-425-1900 toll-free) and SMS services (9225592255) during trading hours. How do you rate these services? Very good Good Average Below average Yes Any suggestions for improvement II Research Desk How do you rate our research? Excellent Very good Good Average Below Average Any suggestions for improvement KCTL provides daily / weekly / monthly / seasonal and special reports. Do you find these reports informative? Yes No Please justify KCTL offers daily research calls. How do you rate these? Excellent Very good Good Average Below Average If interested, please provide your contact number to receive reports / calls if you are not receiving them already. Which is your favourite pick from the following: Pick-of-the-day calls Positional calls Ratio calls Spread calls Momentum calls Day-to-day calls On which of the following channels do you follow our analyst: ET Now Zee Business Bloomberg UTV CNBC Awaaz India TV What additional services do you suggest we offer you to achieve competitive advantage and establish high global standards? III Broker selection criteria How do you select a broker for trading? Visibility-based Reference-based Then the criteria for selection is: Brand Print advertisement Media Then the criteria for selection is: Research calls Services offered Brokerage offered IV Marketing Desk How do you rate our marketing executives? Excellent Very good Good Average Below Average On which of the following basis do you rate our marketing executives? Overall market knowledge Segment-wise market knowledge Specific product knowledge Convincing ability V Investor Support Have you ever approached our executive at KCTL’s toll-free number (1800-425-1900) to access information related to trade / research / online services or any type of support? Yes No If yes, then how has your experience been in terms of query-resolution? Very good Good Average Below Average If you are not satisfied with the response of the executives, then do tell us how we could improve further for mutual benefit Type the letters above