The following should be read carefully and accepted prior to becoming a Constituent for offline and online trading i.e. for trading, viewing, downloading, using, copying, availing the facilities and/or any information, or any part thereof, as the case may be, as may be made available from time to time on the Web-Site and/or entering into any commodities dealings through the agency of Karvy Comtrade Limited (hereinafter referred to as “KCTL”) whether by use of any of the facilities available on the Web-Site, or by any other means whatsoever. Whereas, www.karvycommodities.com (hereinafter referred to as the “Web-Site”) is a product and service provided by KCTL. KCTL offers its services and the Web Site for use in accordance with the Terms and Conditions of Use (the “Terms”) contained herein. Please read the following, which contains important information concerning use of the Web Site. The use of the Web Site is conditional upon and subject to, acceptance of and compliance with, the Terms and whereas for offline the Constituent can avail the facilities subject to acceptance of and compliance with the terms contained herein.
I.i Ownership of the Web-Site
(a) KCTL (hereinafter also referred to as the “Member”) being a broker registered with the Commodities Exchanges viz., Multi Commodity Exchange of India Ltd. (MCX) with TCM No. 10775, National Commodities and Derivative Exchange Ltd. (NCDEX) Registration No. NCDEX-00236 and National Multi Commodity Exchange of India Ltd. (NMCE) Registration No. CL0268. The SEBI Registration No. is INZ000073335. KCTL, thereby being entitled to effect purchase and sale transactions of commodities (hereinafter referred to as the “Commodities Dealings”) offline and online admitted to the MCX, NCDEX and NMCE (hereinafter referred to as the “Admitted Commodities”), for and on behalf of third parties.
(b) www.karvycommodities.com is owned, operated and maintained by Karvy Comtrade Limited (KCTL)
I.ii Registration for use of the Facilities and Services
(a) Any person visiting the Web Site may access and use the Facilities by establishing an online persona with a unique 'Client ID' and 'Password', in the manner as indicated on the Web-Site. “Facilities” shall mean and include any information, materials, documents, chat-room facilities, downloads (software or otherwise), data, commodities market quotation ticker tape facilities, and all other information and utilities contained or accessible on or through the Web Site as may be provided on the Web Site from time to time, [other than any information directly required in relation to the Services].
(b) Only persons who enter into an agreement (hereinafter referred to as the “Member-Constituent Agreement”) with the Member and who have been provided with a unique Trading Password for online trading and unique Client Code for offline trading (hereinafter, such persons being referred to as the “Constituent”) by the Member in the manner as indicated on the Web-Site for online trading and give exact code for offline trading respectfully shall be entitled to avail the Services provided by the Member. “Services” provided by the Member shall mean the purchase and/or sale of the Admitted Commodities upon receipt of orders, either electronically via the Web-Site or orally via telephone (as stipulated in the Member-Constituent Agreement) or written, from the Constituent to purchase and/or sell the same and shall include such other services and facilities that may be offered from time to time by the Member, in its position as a MCX, NCDEX & NMCE trading member.
(c) The Terms shall be deemed to form part of the Member-Constituent Agreement and shall be deemed to be incorporated therein to the same extent as if these provisions had been set forth in full therein. The Constituent's entitlement to avail the Services or any part thereof shall be subject to compliance with all the terms and conditions set forth herein.
(d) The words I/WE, ME/US, MY/OUR refer to person(s) who open the account(s) and shall mean and include both singular and plural. KCTL refers to Karvy Comtrade Limited
II. CONDITIONS OF USE OF THE SERVICES
II.i Subject Matter of the Services
The Services offered by the Member include the sale and purchase of dematerialized commodities or as trading on the MCX, NCDEX and NMCE (in e-trading account on the internet and also in off-line trading and delivery of commodities in physical mode wherever the same is traded on off-line on specific direction received by the 'Member' at any of their terminals) in the cash/normal segment of the market [and shall include trading in derivative products or in the carry forward segment, and such other services/ products as may be permitted from time to time].
II.ii Order Entry
(a) The Constituent shall be entitled to place an order for the sale or purchase of any admitted Commodity at any time, regardless of the duration of the trading hours of the MCX, NCDEX and NMCE, through e-mail, writing, telephonic placement by the Constituent or his duly authorized representatives whose particulars has been provided by the Constituent to the member and on receipt of such instructions those orders shall be forwarded for the execution.
(b) All orders entered by Constituent, either electronically or otherwise as detailed above, are based upon their investment decisions and their sole responsibility and will not hold, nor seek to hold the Member or any of its officers, directors, employees, agents, subsidiaries or affiliates, liable for any trading losses or other losses incurred by Constituent, including in the event that any order is placed by the Constituent on the basis of the Facilities or any information (including any investment information, advice, research reports, or any other information) that may be made available on the Web-Site.
(c) The Member shall be deemed to not have received any order whether electronically transmitted or otherwise until it has confirmed the receipt of such order as mentioned in sub-clause II.ii (a).
(d) The Constituent agrees that placing an order with the Member, either electronically or otherwise, does not guarantee execution of the order, regardless of the confirmation by the Member of the receipt of the order and/or its execution and the Member shall not be liable for any losses, damage or claims on account of the non-execution of any order placed.
(e) The Constituent hereby accepts all responsibility for knowing the status of commodities he/she/it intends to trade in or held in his/her/its account. The Constituent further accepts all responsibility for knowing the correct ISIN numbers of the commodities in his/her/its account and the eligibility of the commodities to meet commodities pay in obligations to the MCX, NCDEX and NMCE whether received by way of purchases, off market transfers or otherwise.
(f) Prior to placing an order in connection with the sale/purchase or transfer of any commodities in which Constituent requires any form of regulatory or other permission, the Constituent must advise the Member of the status of the commodities and furnish necessary documents including opinions of legal council prior to the execution of the order. The Constituent acknowledges and accepts that delays may occur in relation to the processing of such orders, despite the necessary documents being furnished in a timely manner. The Member may at its sole discretion refuse to execute any such order till it is satisfied of the legality of the transaction. The Constituent is responsible for all costs associated with compliance or failure to comply with all the regulatory requirements and hereby agrees to fully indemnify the Member from any costs, losses, claims or other liability arising on account of such orders.
II.iii Order Execution
(a) In the event that the order is placed during the trading hours of the MCX, NCDEX and NMCE, it shall be routed to and executed on the market system. However, in the event that the order is placed at any other time, the order shall be routed to and executed during the next succeeding trading session of the MCX, NCDEX and NMCE.
(b) The Constituent agrees and appoints the Member as its agent to take all necessary measures to complete the transactions and hereby authorizes the Member to make any and all advances and expend monies as may be required.
(c) The Constituent acknowledges that whilst orders are normally routed through the market systems almost simultaneously with the placing of the order, the Constituent is aware that the Member has provided on the Web-Site a facility for reconfirmation of orders which are larger than those specified by the Member's risk management policy and is also aware that the Member has the discretion to reject the execution of such orders based on such risk management policy. The Member shall not be liable for any delay or cancellation of any order due to the exercise of the Member's discretion under such policy.
(d) The Constituent acknowledges and accepts that the Member has the sole discretion to reject or cancel any order that may be placed by the Constituent for any reason whatsoever, including for any breach of the Margin requirements as stipulated hereunder in Paragraph II.vi and the Member shall not be liable for any losses, damage or claims on account of such rejection or cancellation as the case may be.
(e) The Constituent acknowledges and accepts that the MCX, NCDEX and NMCE may reject or cancel any trade suo moto without ascribing any reasons therefore and the Member shall not be liable for any losses, damage or claims on account of such rejection or cancellation as the case may be.
(f) The Constituent further acknowledges and accepts that it will receive the price at which the order was actually executed in the marketplace, which may be different from the price at which the commodity was traded when the order was entered into the Member's system.
(g) The Constituent hereby agrees that Member shall not be responsible or liable for the execution of any order that may have been placed by the Constituent or any unauthorized use of the Constituent's Trading Password by any person.
(h) The cancellations or modifications to orders placed are not guaranteed. Cancellation of orders is possible only if the original order remains pending at the MCX, NCDEX and NMCE. The cancellation or modification of an order shall be deemed not to have been executed unless a confirmation to such effect is received from the Member. The Constituent agrees that the Member shall not be liable for any losses, damage or claims on account of the non-execution or delayed execution of an order of cancellation or modification. Unless otherwise specified by the Member, any order not executed at the end of the relevant MCX, NCDEX and NMCE trading day shall stand cancelled. To remove any doubt, it is hereby clarified that an order placed prior to or during the trading day at the MCX, NCDEX and NMCE, shall not remain valid for execution at any subsequent trading day at the MCX, NCDEX and NMCE.
(i) The Constituent also accepts responsibility for knowing the trading and settlement cycles of the MCX, NCDEX and NMCE and the settlements pay in/pay out dates for funds and commodities and in the event any trades or transactions are reported late to the Member on account of any problems at the Exchange or for whatever reason, the Constituent in turn will be subject to late reporting of transactions.
(j) Any errors reported to the Constituent for any reason whatsoever will stand subsequently corrected to reflect the transaction that was effected in the market and the Constituent agrees that the Member shall not be liable for any damage, loss or claim in account of such error or correction thereof.
II.iv Purchase of the Admitted Commodities
(a) Prior to placing any order for the purchase of any Admitted Commodity, the Constituent shall ensure that sufficient cash credit balance is available in its account with the Member. The Constituent is responsible for all of their orders, including any orders, which exceed the available cash, credit balances available to its account and are executed by the Member, inadvertently or otherwise.
(b) Any order accepted and executed, inadvertently or otherwise, without sufficient cash credit balance will be subject to cancellation or liquidation at the Member's discretion, unless the Constituent immediately, upon demand by the Member, makes good the shortfall in the amount as indicated by the Member.
(c) The date for payment in the case of purchase of commodities by the Constituent will be viewed on the day to day basis by the member and the same shall be intimated by the member to the Constituent either telephonically or otherwise as required for maintaining the account of outstanding as per MCX, NCDEX and NMCE rules and the Constituent shall within two days make up the deficiency of balance and bring it to cash credit with the reasonable margin to withstand his future transactions within the 'margin' limit provided herein after on the date intimated by the Member to the Constituent for the same (the “Intimated Date”) and which may be a date which is at least [two] working days in advance of the pay in date of the MCX, NCDEX and NMCE. In the case where the payment is not made by the Intimated Date, the commodities purchased by the Member on behalf of the Constituent shall be liable to be sold without any further reference to the Constituent and any loss or damage as a result of such sale would be borne solely by the Constituent.
II.v Sale of the Admitted Commodities
(a) Prior to placing any order for the sale of any Admitted Commodity, the Constituent shall ensure that the concerned commodity is available in sufficient quantity in its/his/her account with the Member. The Constituent is responsible for all of their orders, including any orders, which exceed the available quantity of the relevant commodity and are executed by the Member, inadvertently or otherwise.
(b) The Constituent agrees and hereby authorizes the Member to block as sold the relevant commodities, as standing to its/his/her account, against its/his/her order to sell commodities. If its/his/her order gets executed either fully or partially then the commodities to the extent sold, would be unblocked on the trade date and the transaction would be effected. The Constituent agrees that it/he/she shall not withdraw/pledge or otherwise use or attempt to withdraw/pledge or otherwise use, the blocked commodities. The Constituent hereby authorizes the Member to dishonour any orders issued against the blocked commodity.
(c) The Constituent acknowledges and agrees that the proceeds of the sale will not be credited to the cash credit balance account of the Constituent until the commodities have been delivered to the MCX, NCDEX and NMCE/clearing house and pay out is received from the MCX, NCDEX AND NMCE/clearing House. The proceeds of all sales will be credited, to the cash credit balances account of the Constituent as maintained by the Member, directly after settlement date.
(d) If the commodities are not received on or before the settlement date or commodities received are not in deliverable state or due to any other reason whatsoever, the Constituent is not able to deliver commodities, the commodities will be auctioned or closed out as per the rules of the MCX, NCDEX and NMCE. Consequently, the Constituent will be responsible for any resulting losses and all associated costs including any penalty levied by the MCX, NCDEX AND NMCE.
(a) The Constituent shall maintain such quantity of commodities and such amount of cash credit balances (hereinafter referred to as the “Margin”) as required by the applicable statutes, rules, regulations, procedures or as deemed necessary or advisable by the Member, provided that the Margin shall not at any time be less than prescribed margin percentage of the price of the Admitted Commodities proposed to be purchased or sold. The Constituent agrees that no interest shall be payable on the Margin as maintained with the Member. The Constituent shall be permitted to trade upto a predetermined number of times of the Margin and the quantum of such multiple shall be determined at the sole discretion of the Member.
(b) The margin requirement and squaring up process for offline and online trading is different, the margin in online account will not be considered in the offline account and vice-versa unless specifically directed by Constituent. The accounting process for both accounts is different and is independent of each other.
(c) In case there is any change in policy relating to Risk Management pertaining to margin requirement and squaring up process the same would be reflected in the website www.karvycomtrade.com and at the registered office and terminals of the member and the onus is on the Constituent to keep check, understand, and agree with the Risk Management policy pertaining to margin requirement and squaring up process from time to time.
(d) The Constituent shall also remain in touch with the member to keep a regular check on his account and margin requirements, for maintaining sufficient margin with the member to undertake any transaction in his a/c in off line and online trading. If the Member considers it necessary for its own protection, it may require the Constituent to immediately on demand deposit cash or commodities to their account prior to any applicable settlement date in order to assure due performance of their open contractual commitments. If Constituent does not provide such additional cash or commodities, the Constituent hereby grants to the Member the right to sell any or all commodities extant in their account, buy any or all relevant commodities which may be short in their account, cancel any or all open orders and/or close any or all outstanding contracts.
(e) In addition, Constituent acknowledges and agrees that the Member may exercise any or all of the above rights, prior to or without any demand, for additional cash or commodities, or notice of sale or purchase, or other notice or intimation. Any such sales or purchases may be made at any time at the sole discretion of the Member on any market where such business is usually transacted, or at public auction or private sale, or the Member may purchase/sell for its own account. The making/giving of any prior demand or call or notice of the time and place of such sale or purchase shall not be considered as a waiver of any rights of the Member to sell or buy without any such demand, call or notice, at that time or at any time subsequently.
(f) In addition to the above, if the Constituent does not credit its cash or commodities account as maintained with the Member, to make up any shortfall in the Margin, instantaneously, to enable restoration of the Margin in Constituent's account, the position of the Constituent may be squared off by the Member, without any further reference to the Constituent and without prior notification, and any resultant or associated losses that may occur due to such squaring off shall be borne by the Constituent, and the Member is hereby fully indemnified and held harmless by the Constituent in this behalf.
In case where the payment by the Constituent towards the Margin is made through a cheque issued in favour of the Member, any trade would be executed by the Member only upon the realization of the funds of the said cheque.
II.vii Confirmations and Contract Notes
(a) The Constituent is required to ascertain the status of its/his/her order (including any rejection of the same) which would be posted on the relevant sections of the Web-Site or the Constituent 1may enquire the balance as maintained by member or the member shall keep sending the details of contract notes and the status of his account on fortnight basis wherever the Constituent is availing the services of the member 'off-line' from any terminals of the member.
(b) Constituent understands that it is its/his/her responsibility to review, upon first receipt, whether delivered to Constituent by mail, by e-mail, or other electronic means, all confirmations, statements, notices and other communications, including but not limited to, margin, maintenance calls, and prospectuses. Notices and other communications may also be provided to Constituent verbally, in writing or by other means.
(c) The Member shall deliver to the Constituent via email or other electronic means a contract note of the trades executed on their behalf on the trade date, or should post such information on the website, within 24 hours of the execution of the order. The contract note shall be final and binding proof of the order placed by the Constituent, regardless of any apparent or alleged errors.
(d) All information contained in any confirmation, contract note or other communications shall be binding upon the Constituent in relation to all transactions, whether the orders are given by the Constituent through the Web-Site or by telephonic means or otherwise.
(a) The Constituent agrees to pay the brokerage charges, MCX, NCDEX AND NMCE related charges, statutory charges and any other charges (including but not limited to commodity handling charges on settlement) as they exist from time to time and as they apply to the Constituent's account, in respect of transactions and services that the Constituent receives from the Member. The brokerage shall be paid in the manner intimated by the Member to the Constituent from time to time, including as a percentage of the value of the trade or as a flat fee or otherwise, together with the service tax as may be applicable from time to time on the same. The Constituent further agrees to pay any applicable taxes that may be levied on the transaction.
(b) The Member shall debit the charges of the depository participant for the trades and the bank charges for the realization of cheques etc. to the Constituent account.
(c) Notwithstanding anything contained in these Terms, any amounts which are overdue from the Constituent to the Member will be charged delayed payment charges at the rate of [2%] per month or such other rate as may be determined by the Member and notified on the web site and the Constituent hereby authorizes the Member to directly debit the same to the account of the Constituent.
II.ix Constituents Cash Credit and Commodities Accounts
(a) The Member shall maintain such books of account in such manner so as to show and distinguish in connection with its business as a trading member broker the moneys and commodities received from or on account of each of the Constituents, and the moneys and commodities received on its own account.
(b) The Constituent is required to ascertain all ledger balances of moneys and commodities standing to its credit, which would be posted only on the relevant sections of the web site, and no separate intimation of the ledger balances of the Constituent in his account would be sent to the Constituent either physically or electronically. The information as contained in the ledger balances shall be binding upon the Constituent and the Constituent hereby agrees that the Member shall not be liable for any loss, damage or claim on account of any error in the information contained in the ledger balances.
(c) All payments in respect of transaction made by the Constituent to the company shall be payable at Hyderabad, drafts and cheques in that behalf shall be drawn in favour of the company and shall be payable at Hyderabad. Final settlement of outstanding account in respect of transactions between the company and Constituent and periodical settlement and termination of contract shall be struck and finalised at the company Head Office at Hyderabad.
(d) The Constituent hereby authorizes and empowers KCTL to adjust all the debts/credits (funds/commodities) resulting from trading transactions in any of the following segment of MCX, NCDEX AND NMCE and vice-versa in order to discharge any financial liability towards KCTL in any segment.
(e) That the Constituent authorizes the trading member to maintain a running account for me/us/we for adjustment of any debit/credit resulting from any transactions by it/him/her in one settlement for adjustment towards it/her/his credit/debit in subsequent settlements.
(f) All transactions with MCX, NCDEX AND NMCE will be subject to the rules, regulations and Bye-laws of MCX, NCDEX AND NMCE apart from the existing terms and conditions as mentioned thereof.
(g) To avoid any ambiguity it is hereby provided that notwithstanding anything contained in these Terms or in the Member-Constituent Agreement or any other understanding or agreement between the Member and Constituent, the Member's own records of the orders, cancellations, modifications, trades and transactions, in whatsoever manner maintained shall be deemed to be and is hereby accepted by the Constituent as conclusive and binding on the Constituent for all purposes and further the Constituent shall not challenge the accuracy, truth, or correctness of the said records in any manner and for any purpose whatsoever.
II.x Set off, lien, pledge etc.
(a) Nothing in the Terms or the Member-Constituent Agreement shall deprive the Member of any recourse or right, whether by way of lien, set-off, counter-claim or otherwise against any money or commodity standing to the credit of the Constituent's account.
(b) All the commodities and monies credited to the account of the Constituent as maintained by the Member shall be subject to a lien for the discharge of any obligation or indebtedness of the Constituent to the Member. In enforcing the lien the Member shall have the sole discretion of determining the commodities or assets that are to be liquidated and/or appropriated.
(c) The Member shall have the right to pledge the commodities standing to the credit of the Constituent's account for the purpose of raising any finance from any person as may be required to meet the Margin obligations of the Constituent. Further Constituent hereby authorizes the Member to pledge any commodities standing to its credit, to any person, whether received by execution of an order for purchase or blocked pending the fulfillment of an order for sale, for the purpose of securing to the Member a credit facility in connection with meeting the margin requirements of any other Constituent, provided that the Member shall be fully liable for any resultant failure of execution or default on delivery obligations directly caused by such pledge of the commodities.
II.xi Further Documentation
The Constituent agrees to complete any further documentation that may be required in relation to any of the commodities dealings or by any of the regulatory authorities or under the Member's policies as may be notified from time to time or under any law, regulation, guideline, rule, byelaw, order or other edict having the force of law.
II.xii Compliance with Laws
All transactions that are carried out by and on behalf of the Constituent shall be subject to Government notifications, the rules, regulations and guidelines issued by Forward Market Commission, the Reserve Bank of India and the National Commodities Depository Limited, the Central Depository Services Limited, the Forward Contracts Regulation Act and the rules made there under, and the byelaws, constitution, rules, regulations, customs and usage of the MCX, NCDEX AND NMCE, if any.
III. ADDITIONAL CONDITIONS IN RELATION TO ELECTRONIC ORDERS
III.i List of Dematerialized Commodities
The Member shall notify the commodities for which this facility is made available from time to time on the Web Site. The Member would have the right to add or delete commodities for which the facility is made available in its absolute discretion and details of the same would be posted on the Web Site and no separate intimation whatsoever thereof will be sent to the Constituent.
III.ii Protection of Constituent's Trading Password
The Constituent shall immediately notify the Member in writing, delivered via e-mail, Speed Post and Registered AD, if the Constituent becomes aware of any loss, theft or unauthorized use of the Constituent's Trading Password and account number; or any failure by the Constituent to receive an accurate written confirmation of an execution including the contract note for the same; or any receipt by the Constituent of confirmation of an order and/or execution which the Constituent did not place; or any inaccurate information in the Constituent's account balances, commodities positions, or transaction history. In the case where the Constituent notifies such loss, theft or unauthorized use of the Constituent's Trading Password to the Member, the Member shall suspend the use of the account of the Constituent. However, the Constituent shall be responsible and liable for all transactions that are carried out by the use of the Constituent Trading Password. When any of the above circumstances occur, neither the Member nor any of its officers, directors, employees, agents, affiliates or subsidiaries will have any responsibility or liability to the Constituent or to any other person whose claim may arise through the Constituent with respect to any of the circumstances described above.
III.iii Use of Constituent's Trading Password
The Constituent confirms and agrees that it will be the sole authorized user of the Trading Password /s to be given to it by the Member. The Constituent accepts sole responsibility for use, confidentiality and protection of the Trading Password /s as well as for all orders and information changes entered into the Constituent's account using such Trading Password. The Constituent shall ensure that the Trading Password /s is/are not revealed to any third party or recorded in any written or electronic form. If the Constituent forgets the Trading Password, a request for change of the Trading Password should be sent to the Member in writing. On receipt of such a request the Member shall discontinue the use of the old Trading Password and shall generate a new Trading Password for the Constituent, which shall be communicated to the Constituent. However, the Constituent shall be responsible and liable for all transactions that are carried out by the use of the old Trading Password. Neither the Member nor any of its officers directors employees agents affiliates or subsidiaries will have any responsibility or liability to the In addition, the Constituent hereby grants to KCTL the right to with-hold its/he/her commodities payment and/or funds pay-out from the commodities exchange in part or full.
Constituent or to any other person whose claim may arise through the Constituent with respect to any of the circumstances described above.
III.iv Form of Trading Password
The Constituent shall use a Trading Password of 6-8 characters in length, which is a combination of letters and numbers. The Trading Password shall not be a combination relating to name or age or other personal information, which would render it easily deducible. The Trading Password shall be valid for a period of one month only. In the case where the Constituent wishes to change his Trading Password he can do so on the Web Site in the prescribed manner.
III.v Recording of Trading Password
The Constituent shall memorise the Trading Password and not record it in written or electronic form. In the event that the Constituent does record the Trading Password in written or electronic form, he/she/it shall do so at his/her/its sole risk and responsibility.
III.vi Responsibility for Use of the Trading Password
Any order entered using the Trading Password is deemed to be that of the Constituent. If third parties gain access to the Member's services through the use of the Trading Password, the Constituent will be deemed to be responsible for the same and hereby indemnifies and holds harmless the Member against any liability, costs or damages arising out of claims or suits by or against such third parties based upon or relating to such access and use, since the primary responsibility for such transaction shall be that of the Constituent.
III.vii Communications Equipment of the Constituent
The Constituent is responsible for installing and maintaining the communications equipment (including personal computers and modems) and telephone or alternative services required at the Constituent's end and connectivity required for accessing and using the web site or related services. All communications service charges, levies and fees incurred by the Constituent in accessing the web site or related services will be borne by the Constituent.
III.viii Constituent's Infrastructure
For the purposes of these Terms, it is presumed that the Constituent has all the necessary and compatible infrastructure ready at its end for the purpose of accessing the web site of the Member prior to accessing the services provided pursuant to these Terms. The Member will not (and shall not be under any obligation to) assist the Constituent in installing the required infrastructure or obtaining the necessary equipment permits and clearances to establish connectivity or linkages to the web site of the Member.
III.ix Prevention of Unauthorized Use
The Constituent will install the necessary safeguards and access restrictions to prevent unauthorized use of Constituents computer systems and ensure that no unauthorized person can gain access to the computer systems.
IV. ADDITIONAL CONDITIONS IN RELATION TO ORAL ORDERS ON-LINE AND OFF-LINE
(a) The Constituent agrees and hereby authorizes the Member at its sole discretion and without any prior notice to the Constituent, to record any conversation between the Constituent and the Member. Such recording shall be deemed to be and is hereby accepted by the Constituent as conclusive and binding on the Constituent for all purposes and further the Constituent shall not challenge the accuracy, truth, or correctness of the said records in any manner and for any purpose whatsoever.
(b) The Constituent hereby agrees that the Member shall not be liable for any losses, damage or claim on account of transactions effected by the Member on behalf of the Constituent arising from any incorrect or erroneous transfer or collection of the order instructions from the Constituent.
V. MEMBER CONSTITUENT COMMUNICATIONS
V.i Form of Communication
Documents, which may be sent by electronic delivery between the parties, may be in any of the following manners (a) an electronic mail ('e-mail') including any automated replies from the system of the Member, (b) an electronic mail attachment, or (c) in the form of an available download from the web site. (d) by telephonic information duly recorded. (e) by courier containing details of transaction confirmations, account statements requisition of any delivery related documents on the last known address of the Constituent.
V.ii Change of Address
Unless the Constituent informs the Member of the change of the address for communication in writing, all notices, circulars, communication or mail sent to the existing address shall be deemed to have been received by the Constituent irrespective of whether they are actually received or not.
V.iii Notices/ Policies
Certain policies and/or procedures may be further outlined on the Member's web site and material/literature and frequently asked questions (FAQ's) may be provided to the Constituent.
Through the use of the Member's web site and services, the Constituent agrees to be bound by any and all such notices, policies and terms of doing business.
(a) The Member-Constituent Agreement and access to the use of the Web-Site, the Services, the Facilities and the Content may upon notice of one month be terminated by mutual consent of the Constituent and the Member.
(b) The termination of the Member-Constituent Agreement and access to the use of the Web-Site, the Services, the Facilities and the Content will not affect the rights and/or obligations of either the Member or the Constituent incurred prior to the date of such termination and the parties shall enjoy the same rights and shall have the same obligations in respect of such transactions.
VII. MISCELLANEOUS INFORMATION
VII.i Facilities and Web Content
(a) The Constituent acknowledges and agrees that each participating commodities exchange or association or agency asserts a proprietary interest in all of the market data it furnishes to parties that disseminate the said data. The Constituent shall use real-time quotes received on the web site of the Member only for the Constituent's individual use and shall not furnish such data to any other person or entity. The Constituent is authorized to use materials which are made available by the Member's web site for the Constituent's own needs only, and the Constituent is not authorized to resell access to any such materials or to make copies of any such materials for sale or use to and by others. The Constituent shall not delete copyright or other intellectual property rights notices from printouts of electronically accessed materials from the Member's web site.
(b) All materials published on the Web-Site, including, without limitation, information, text, photographs, images, graphics, software, audio, and video and/or other visual reproductions (hereinafter referred to as the “Content”) are intended solely for personal, non-commercial use. All rights pertaining to the Content or any part thereof shall vest only in the relevant owners of the same and no other person may modify, publish, transmit, participate in the transfer or sale of, reproduce (except as provided herein), create derivative works from, distribute, perform, display or in any way exploit, any of the Content, in whole or in part.
(c) All Content is owned or controlled by KCTL or the party credited as the provider of such Content. The Content, and the entire Web-Site, including without limitation all materials published by KCTL and all postings on the Web-Site may be protected by copyright pursuant to Indian copyright laws, international conventions, and other copyright laws. KCTL owns a copyright in the selection, coordination, arrangement and enhancement of such Content, as well as in the original component of the Content itself. All persons visiting and/or using any of the Facilities on the Web-Site or viewing any of the Content thereof (hereinafter such person shall be referred to as the “Visitor”, which term shall mean and include the Constituent in relation to any use of the Facilities and Content) shall abide by all copyright notices, conventions, and other copyright laws. The Visitor shall abide by all copyright notices, information or restrictions contained in any
Content accessed by or through the Web-Site. Reproduction of the Web-Site site, in whole or in part, without the prior written permission of KCTL is strictly prohibited.
(d) To the extent that any part of the Content may be downloaded or copied, the same may be done only for personal non-commercial purpose(s) and use(s), and provided that all copyright and other notices contained in such Content are faithfully maintained and the Content shall not be stored in any media other than in the Visitor's personal computer. In the event any software is downloaded from the Web-Site, such software, including without limitation any files, images incorporated in or generated by the software, and data accompanying the software, are licensed to the Visitor by KCTL for personal, non-commercial use and viewing only. The software may not be redistributed, sold, decompiled, reverse engineered or otherwise reduced to a human perceivable form. KCTL retains full and complete title and rights to all intellectual property in Web Site.
(e) KCTL shall not be liable for truth, accuracy or completeness of the information or for any errors, mistakes or omissions therein or for any delays or interruptions of such information for whatever cause. It is expressly understood and agreed to by the Visitor that except as specifically provided herein, all warranties, express or implied, including any implied warranties or merchantability and/or fitness for a particular purpose, are hereby excluded.
VII.ii Third Party Providers/Links
The Web Site may contain links to other web sites on the World Wide Web. KCTL is not responsible for their resources or their content or the availability thereof.
(a) The Visitor shall remain solely responsible for all submissions on and to the Web Site. KCTL is not responsible for the content or message of any submissions. KCTL does not guarantee, and makes no formal representation or warranty as to, the accuracy, veracity or completeness of any information provided by others in any portion or page of the Web-Site, nor does KCTL necessarily endorse, support, sanction, encourage, verify, agree with, or reject, diminish or disagree with, the comments, opinions or statements posted by others on the Web-Site.
(b) While KCTL does not and cannot review every message posted or item submitted to/on the Web-Site, KCTL reserves the right, in its sole discretion, but assumes no duty, to delete, move, or edit submissions that it deems false, inappropriate, abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise unacceptable, and the Visitor expressly acknowledges and accepts that its submissions may be edited, removed, modified, published, re-published, transmitted and displayed by KCTL in its sole discretion.
(c) The Web Site and its Facilities including the discussion groups and chat rooms shall be used only in a non-commercial manner. No part of the Web Site, discussion groups and/or chat rooms shall be used to solicit Visitors to become users of commercial online information services or for any other commercial services. The Visitor shall not disrupt or interfere with any aspect or element of the Web Site nor shall the Visitor do anything, which, in the sole judgment of KCTL, will restrict or inhibit any other Visitor from using and enjoying the Web Site and/or any of its Facilities. The Visitor shall not, without the express written approval of KCTL, post or otherwise distribute any material containing any solicitation of funds, advertising or solicitation for goods or services. The Visitor shall not copy third party articles into the chat rooms or discussion groups available on the Web Site. No Visitor shall tout or hype a commodities or company, or post the same note on multiple occasions in a single day (a practice known as 'spamming'). The Visitor shall not upload to, or otherwise submit or publish through, the Web-Site any content or material which is libelous, defamatory, obscene, pornographic, abusive, or hateful, or which invades anyone's privacy, encourages conduct that would constitute a criminal offense, or otherwise violates any third party rights or local, state, federal or international law or regulation.
(d) Those Visitors with formal connections or affiliations to or with a company being discussed in any forum, including among other things any and all positions of employment, directorships, consultancies and/or substantial share holdings, must identify themselves as such, and disclose such connection or affiliation, within their first post in that topic, company focus, or subject matter.
(e) The author or creator of any and all submissions in print or other forms or other uploads to the discussion groups and/or chat rooms, transfers and assigns to KCTL, by virtue of submission to the Web-Site and this agreement, the entire copyright, throughout the universe, in any and all media and forms of publication, reproduction, transmission, distribution, performance, or display, The provisions of this agreement shall always be subject to government notifications, and rules, regulations & guidelines issued by FMC & commodities exchange rules, regulations & bye-laws that may be in force from time to time & the forward contracts regulation Act. The Rules there under and any other applicable statutory provisions and/ or regulations.
Now in existence or hereafter developed, in such work or other original materials; without separate, retained or reversionary rights being held by such author, creator or other person submitting such work. KCTL may exercise the rights granted herein in such from as it may in its sole discretion determine; such that the submitted material may be published, reproduced, reprinted, distributed, performed, displayed, included in anthologies and compilations, and/or otherwise transmitted (including but not limited to electronic and optical versions and in any other media now in existence or hereafter developed) in whole or in part, whether or not combined with the work of others. In addition, KCTL may use the name and electronic address of the author, creator and/or other person submitting the work in publishing, promoting, advertising, and publicizing their publications and information products and services, and in any merchandising.
VII.iv Warranties of Constituent
(a) The Constituent hereby represents and warrants that the terms and conditions of these Terms have been clearly understood and that the information furnished to the Member is accurate and truthful
(b) The Constituent confirms that it/he/she is of legal age and he/she/it has obtained the necessary approvals from the relevant regulatory/ legal and compliance authorities to access the services provided pursuant to these Terms.
(a) Though orders are generally routed to the marketplace shortly after the time the order is placed by the Constituent on the system there may be a delay in the execution of the order due to any link/system failure at the Constituent/Member/MCX AND NCDEX's end. The Constituent hereby specifically indemnifies and holds the Member harmless from any and all claims, and agrees that the Member shall not be liable for any loss, actual or perceived, caused directly or indirectly by government restriction, exchange or market regulation, suspension of trading, war, strike, equipment failure, communication line failure, system failure, commodity failure on the Internet, shut down of systems for any reason (including on account of computer viruses), unauthorized access, theft, any fraud committed by any person whether in the employment of the Member or otherwise or any problem, technological or otherwise, that might prevent the Constituent from entering the Member's system or from executing an order or in respect of other conditions.
(b) The Constituent further agrees that he/she/it will not be compensated by the Member for any "lost opportunity' viz. notional profits on buy/sell orders which could not be executed or real loss from delay in executed orders due to any reason whatsoever, including but not limited to time lag in the execution of the order or the speed at which the system of the Member or of the Exchanges is operating or the delay in commodities quotes or any shutting down by the Member of his system for any reason or the Member disabling the Constituent from trading on his system for any reason whatsoever.
VII.vi Member's Liability
(a) Under no circumstances, including but not limited to negligence, shall the Member or anyone involved in creating, producing, delivering or managing the Services be liable for any direct, indirect, incidental, special or consequential damages, even if the Member or such person has been advised of the possibility of such damages, that result from the use of or inability to use the service, delay in transmission of any communication, in each case for any reason whatsoever (including on account of breakdown in systems) or out of any breach of any warranty or due to any fraud committed by any person whether in the employment of the Member or otherwise.
(b) The Constituent agrees to fully indemnify and hold harmless the Member for any losses arising from the execution of incorrect/ ambiguous or fraudulent instructions that got entered through the system at the Constituent's end.
VII.vii Limitation of liability
The Member does not guarantee, and shall not be deemed to have guaranteed, the timeliness, sequence, accuracy, completeness, reliability or content of market information, or messages disseminated to the Constituent. The Member shall not be liable for any inaccuracy, error or delay in, or omission of, (1) any such data, information or message, or (2) the transmission or delivery of any such data, information or message; or any loss or damage arising from or occasioned by (i) any such inaccuracy, error, delay or omission, (ii) non-performance, or (iii)interruption in any such data, information or message, due either to any act or omission by the Member or to any "force majeure" event (e.g., flood, extraordinary weather condition, earthquake or other act of God, fire, war, insurrection, riot, labour dispute, accident, action of government, communications, power failure, shut down of systems for any reason (including on account of computer viruses), equipment or software malfunction), any fraud committed by any person whether in the employment of the Member or otherwise or any other cause beyond the reasonable control of the Member.
VII.viii Interruption in service
The Member does not warrant that the service will be uninterrupted or error free. The service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including, without limitation, those of merchantability and fitness for a particular purpose. The Constituent agrees that the Member shall not be held responsible for any breakdown of the system either due to the fault of the systems of the Member or of the Exchanges or otherwise.
VII.ix Amendment/ Modification of the Terms
The Member may at any time amend these Terms, by modifying or rescinding any of the existing provisions or conditions or by adding any new provision or condition, by conspicuously posting notice of such amendment on the web site. The Member shall not be required to communicate any modification or rescission to the Constituent either through physical or electronic form, and any notice of amendment or modification is hereby waived by the Constituent. The continued use of the services of the Member after such notice will constitute acknowledgement and acceptance of such amendment. These Terms (as amended or modified from time to time) represent the entire agreement between the Constituent and the Member concerning the subject matter hereof. The continued use of the Services by the Constituent constitutes the Constituent's acceptance of any and all modifications and amendments of the Terms.
If any provisions or of these Terms are held invalid or unenforceable by reason of any law, rule, administrative order or judicial decision by any court, or regulatory or self-regulatory agency or body, such invalidity or unenforceability shall attach only to such provision or terms held invalid. The validity of the remaining provisions and terms shall not be affected thereby and these Terms shall be carried out as if any such invalid or unenforceable provisions or terms were not contained herein.
VII.xi No Assignment
The rights of the Constituent under these Terms are not transferable under any circumstances and shall be used only by the Constituent.
VII.xii Authorized Representative
The instructions issued by an authorized representative of the Constituent shall be binding on the Constituent in accordance with the letter authorizing the said representative to deal on behalf of the Constituent.
VII.xiii Death or Insolvency
In the event of death or insolvency of the Constituent or of its otherwise becoming incapable of receiving and/or paying for or delivering or transferring commodities which the Constituent has ordered to be bought or sold, the Member may close out the transaction of the Constituent and the Constituent or its legal representative shall be liable for any losses, costs and be entitled to any surplus which may result there from.
VII.xiv Dispute Resolution
(a) The Member and the Constituent are aware of the provisions of the bye laws rules and regulations of the MCX AND NCDEX relating to the resolution of the disputes/differences through the mechanism of arbitration provided by the Exchanges and agree to abide by the said provisions insofar as any disputes under these Terms relate to transactions that are to be carried out on the exchanges.
(b) In so far as any other disputes or differences in connection with these Terms or their performance (other than the disputes referred to in Paragraph VII.ivx(a) above) are concerned such disputes shall, so far as it is possible, be settled amicably between the Parties and in the case where after 30 days of consultation, the parties have failed to reach an amicable settlement, such disputes shall be submitted to arbitration and such arbitration shall be conducted in accordance with the Indian Arbitration and Conciliation Act, 1996 (the “Arbitration Act”) by an panel consisting of a sole arbitrator. The Member and the Constituent expressly consent and agree that the Chairman, KCTL shall be the persona designated to appoint the dais sole arbitrator. The venue of arbitration shall be Hyderabad and each party shall bear the cost of arbitration equally unless otherwise awarded by the sole arbitrator.
(c) The member maintains offices at different places within the knowledge of the Constituent and the Constituent shall have all transaction with the principle office, but they may also avail facility at its branches as well. Branch Managers shall also have the power to recover payments or make the payments on behalf of the principles to such Constituents after obtaining the instruction in this behalf and may give acknowledgement of such transaction on behalf of the head office. However all transaction may be entered at branches shall be treated as transaction being done with the principle office and all information shall remain with the Member at Hyderabad.
VII.xv Foreign Jurisdiction
This service does not constitute an offer to sell or a solicitation of an offer to buy any commodities, commodities or other instruments to any person in any jurisdiction where it is unlawful to make such an offer or solicitation. This service is not intended to be any form of an investment advertisement, investment advice or investment information and has not been registered under any commodities law of any foreign jurisdiction and is only for the information of any person in any jurisdiction where it may be lawful to offer such a service. Further, no information on the Web Site is to be construed as a representation with respect to commodities, commodities or other investments regarding the legality of an investment therein under the respective applicable investment or similar laws or regulations of any person or entity accessing the Web Site.
(a) Notwithstanding anything contained in these Terms or in the Member-Constituent Agreement, KCTL/Member retains its right to:
(i) In its sole discretion to alter, limit or discontinue the Website or any Materials in any respect. KCTL shall have no obligation to take the needs of any user into consideration in connection therewith.
(ii) Deny in its sole discretion any user access to this Website or any portion thereof without notice.
(b) No waiver by KCTL of any provision of this Agreement shall be binding except as set forth in writing signed by its duly authorized representative.
VII.xvii Other General Terms and Conditions.
(a) The Constituent agrees to abide by the KCTL's Terms and Conditions and rules in force and changes in Terms and Conditions from time to time relating to their account.
(b) The Constituent agrees that the KCTL will be at liberty to close their account any time without assigning any reason whatsoever.
(c) The Constituent agrees that the KCTL can, at its sole discretion, withdraw any of the services/facilities given in their account either wholly or partially at any time without giving them any notice.
(d) The Constituent agrees that any change in their account status or change of address will be immediately informed to the KCTL.
(e) The Constituent agrees that all instructions relating to their account will be issued in writing satisfactory to the KCTL in form and content.
(f) The Constituent agrees that they shall not pay any amount in cash to any Sales Representative of the KCTL at the time of opening an account or carrying out any transaction in the normal course of the business.
(g) The Constituent agrees to accept the format provided by the KCTL in order to execute their fax instructions to the KCTL.
(h) The Constituent agrees that the KCTL will send them communications/letters etc. through courier / messenger/mail or through any other mode at its discretion and the KCTL shall not be liable for any loss or delay arising there from.
(i) The Constituent agrees that the Pass Words will be dispatched by courier (or any other mode at the KCTL's discretion) at their risk and consequence.
(j) The Constituent shall not hold the KCTL liable in any manner what so ever in respect of such dispatch of these items.
(k) An account may be opened on behalf of a minor by his/her natural guardian or by a guardian appointed by a court of Competent Jurisdiction. The guardian shall represent the minor in all transactions of any description in the above account until the said minor attains majority. Upon the minor attaining majority, the right of the guardian to operate the account shall cease. The guardian agrees to indemnify the KCTL against the claim of above minor for any withdrawal/transactions made by him in the minor's account.
(l) The Constituent agrees and undertakes to ensure that there would be sufficient funds/cleared balance/pre-arranged credit facilities in their account for effecting transactions. The Constituent agrees that the KCTL shall not be liable for any consequences arising out of non-compliance by the KCTL of my instructions due to inadequacy of funds and the KCTL can at its sole discretion decide to carry out the instructions notwithstanding the inadequacy of funds. Their KCTL may do the aforesaid without prior approval from or notice to them and they shall be liable to repay with interest the resulting advance, overdraft or credit thereby created and all related charges arising thereby @ 24% compounded daily basis.
(m) The Constituent agrees that the KCTL shall not be liable for any damages, losses (direct or indirect) whatsoever, due to disruption or non availability of any of services/facility/s due to technical fault/error or any failure in telecommunication network or any error in any software or hardware systems.
(n) The Constituent agrees that the KCTL may disclose customer information, in strict confidence, to any of its agent/s and/or contractors with whom the KCTL enters or has entered into any arrangement in connection with providing of services.
The Constituent agrees to repay to the KCTL on demand, unconditionally, the amounts of overdrafts or excesses against margin deposit that the KCTL may grant it/he/her from time to time, together with interest accrued thereon. The Constituent agrees that this does not imply that the KCTL is bound to grant them any credit facility whatsoever.
VIII. ELECTRONIC PAYMENT GATEWAY
VIII.i Definitions and Interpretations:
"Electronic Payment Gateway for Net banking Terms and Conditions" shall mean the terms and conditions as modified from time to time applicable to Electronic Payment Gateway for Net banking offered through the KCTL in the HDFC or other bank a/c and accepted by the customer.
"Confidential Information" refers to information obtained by the customer, through the KCTL, for the effective availment of Services or Payment Instruction Services" Electronic Payment Gateway for Net banking services.
"Payment Instruction" shall mean an instruction given by a Customer to transfer funds from the Account held by the Customer to the account of KCTL.
Internet refers to the network of computers / mobile phones / other electronic devices which share and exchange information. The Internet is at once a worldwide broadcasting capability, mechanism for information dissemination, and a medium for collaboration and interaction between individuals and their computers / mobile phones / other electronic devices capable of accessing the Internet without regard for geographic location.
VIII.iii Electronic Payment Gateway for Net banking Services
Electronic Payment Gateway for Net banking Services is the KCTL's Service which provides access to account information, the Internet with the help of concerned bank. The terms Electronic Payment Gateway for Net banking and Electronic Payment Gateway for Net banking services/facility may be interchangeably used.
Customer refers to any person who has a KCTL Account and who has been authorized by the KCTL to avail of the said facility.
Account refers to the Customer's Savings and/or Current Account to which access is to be obtained through Electronic Payment Gateway for Net banking.
VIII.vi Personal Information
Personal Information refers to the information about the Customer obtained in connection with Electronic Payment Gateway for Net banking or otherwise.
VIII.vii Application for Electronic Payment Gateway for Net banking
The KCTL may offer Electronic Payment Gateway for Net banking to select Customers at its discretion in collaboration with the concerned bank. The Constituent agrees that in order to be eligible for Electronic Payment Gateway for Net banking it/he/she would need to be a current Internet user or have access to the Internet and knowledge of how the Internet works and have Net Banking facility with its/his/her bank. The Constituent accepts that the application for Electronic Payment Gateway for Net banking does not automatically imply acceptance by the KCTL.
The KCTL or the concerned bank will advise from time to time the Internet software such as Browsers, which are required for using Electronic Payment Gateway for Net banking. There will be no obligation on the KCTL to support all the versions of this Internet software. The Constituent agrees that the Constituent shall be responsible for upgrading their software, hardware and the operating system at their cost from time to time so as to be compatible with that of the KCTL. The KCTL or the bank shall be at liberty to change, vary or upgrade its software, hardware, operating systems, etc., from time to time and shall be under no obligation to support the software, hardware, operating systems used by the Constituent and that the same shall be their sole responsibility.
VIII.ix Electronic Payment Gateway for Net banking Service
(a) The KCTL shall endeavor to provide through Electronic Payment Gateway for Net banking, such services as the KCTL may decide from time to time. The KCTL reserves the right to decide the type of services which may be offered on each account and may differ from customer to customer. These facilities shall be offered in a phased manner at the discretion of the KCTL. The KCTL may also make additions / deletions to the services offered through Electronic Payment Gateway for Net banking at its sole discretion. The availability / non-availability of a particular service shall be advised through e-mail or web page of the KCTL or written communication.
(b) In case of Joint accounts and accounts with two or more signatories, the KCTL will offer such services as restricted by the terms and conditions governing the operation of such accounts.
(c) In case of Minor accounts, the natural guardian undertakes to give all instructions relating to the operation of the account and further undertakes not to reveal the Customer ID and Password to the minor.
(d) The KCTL shall take reasonable care to ensure the security of and prevent unauthorized access to the Electronic Payment Gateway for Net banking service using technology reasonably available to the KCTL.
(e) The Constituent agrees that it/he/her shall not use or permit to use Electronic Payment Gateway for Net banking or any related service for any illegal or improper purposes.
VIII.x Electronic Payment Gateway for Net banking Access
(a) The Constituent understands that the KCTL would allot them a Customer-ID and password for their account, which will enable them to have excess to Electronic Payment Gateway for Net banking to perform Net banking for bank account. The Constituent will be required to change the password assigned by the KCTL on accessing Electronic Payment Gateway for Net banking for the first time. As a safety measure the Constituent changes the password as frequently thereafter as possible. In the absence of any specific request from them for personally collecting the Password, the Password shall be sent to the Constituent by courier at its/his/her risk and consequences to the address notified by them for correspondence, and the KCTL shall be not liable or held responsible in any manner whatsoever, if the Password falls in the hands of unauthorized person/s.
(b) In addition to Customer-ID and Password the KCTL may, at its discretion, require the Constituent to adopt such other means of authentication including but not limited to digital certification and / or smart cards. The Constituent agrees that it/he/she shall not attempt or permit others to attempt accessing the account information stored in the computers of the KCTL through any means other than the Electronic Payment Gateway for Net banking service. The Constituent is aware that the transaction through Electronic Payment Gateway for Net banking can be effected by use of their password for their KCTL account and passwords for Net Banking for the operation of their bank account for Net Banking. The Constituent shall not request /demand any evidence of proof for transactions undertaken through the Net and the audit trail of the log-in would be conclusive proof to establish that the transactions are bonafide.
The Constituent understands and agrees that it/he/she must:
(a) Keep the password totally confidential and not reveal the password to any third party
(b) Choose a password that shall consist of a mix of alphabets, numbers and special characters, which must not relate to any readily accessible personal data such as it/his/her name, address, telephone number, driver license etc. or easily guessable combination of letters and number
(c) Commit the password to memory and not record them in a written or electronic form, and
(d) Not let any unauthorized person have access to their computer or leave the computer unattended while accessing Electronic Payment Gateway for Net banking.
(e) In case the Constituent forgets the password for their account in the KCTL, it/he/she can request for change of the password. Such replacement shall not be construed/deemed as the commencement of a new contract.
VIII.xii Transaction Processing
All the requests for instantaneous transactions will be given effect instantaneously. In case requests for effecting any transactions are received on weekly offs/holiday/public holidays, with KCTL/MCX AND NCDEX & bank, they shall be effected on the immediately succeeding working day on the terms and conditions prevailing on that day. The Constituent shall not hold the KCTL or the bank responsible for not processing/effecting any transactions in case the KCTL does not receive instruction to this effect even though they have forwarded the same. The Constituent hereby agrees to abide by the following terms and conditions in addition to the terms and conditions as applicable to Electronic Payment Gateway for Net banking:
(a) The Constituent shall be free to utilize the Payment Instruction Services through Electronic Payment Gateway for Net banking for transfer of funds for such purpose, as they shall deem fit
(b) The Constituent however agrees not to use or permit the use of the Payment Instruction Services or any related services for any illegal or improper purposes. Whilst utilizing the Payment Instruction Services for making any payments for any services obtained whether on-line or otherwise, they shall ensure that
(c) The Constituent has the full right and/or authority to access and avail of the services obtained and they shall observe and comply with the applicable laws and regulations in each jurisdiction in applicable territories. They shall not access to family/relatives/friends or any other person's account through this gateway facility for transfer of funds and if done so then the Constituent shall be solely responsible for the said transfer of funds. And further undertake if any such claim is made by the third party so effected then they shall be solely responsible and not KCTL in any manner.
(d) The Constituent shall not involve the KCTL as a party to such transaction.
(e) The Constituent shall provide the KCTL with such information and/or assistance as is required by the KCTL for the performance of the Services and/or any other obligations of the KCTL under this Agreement.
(f) The Constituent shall not at any time provide to any person, with any details of the accounts held by me/us with the KCTL including, the passwords, account number which may be assigned to me/us by the KCTL from time to time.
The Constituent hereby acknowledges that it/he/she is availing the Payment Instruction Service at it/his/her own risk. These risks would include but not be limited to the following risks:
(a) Misuse of Password: The Constituent acknowledges that if any third person obtains access to their password of the Customer, such third person would be able to provide Payment Instructions to the KCTL. They shall ensure that the terms and conditions applicable to the use of the password as contained in the Electronic Payment Gateway for Net Banking Terms and Conditions are complied with at all times.
(b) Internet Frauds: The Internet per se is susceptible to a number of frauds, misuse, hacking and other actions, which could affect Payment Instructions to the KCTL. Whilst the KCTL shall aim to provide commodity to prevent the same, there cannot be any guarantee from such Internet frauds, hacking and other actions, which could affect Payment Instructions to the KCTL. The Constituent shall separately evolve/ evaluate all risks arising out of the same.
(c) Mistakes and Errors: The filling in of applicable data for transfer would require proper, accurate and complete details. For instance, the Constituent is aware that they would be required to fill in the account number of the KCTL to whom the funds are to be transferred. In the event of any inaccuracy in this regard, the funds could be transferred to incorrect accounts and there is no guarantee of recovery thereafter. The Constituent shall therefore take all care to ensure that there are no mistakes and errors and that the information given by me/us to the KCTL in this regard is error free, accurate, proper and complete at all points of time. On the other hand in the event of my Account receiving an incorrect credit by reason of a mistake committed by some other person, the KCTL or the bank shall be entitled to reverse the incorrect credit at any time whatsoever without the consent of the Customer I/We shall be liable and responsible to KCTL and accede to accept the KCTL's instructions without questions for any unfair or unjust gain obtained by me as a result of the same.
(d) Transactions: The transactions, which the Constituent may require, the transfer of the funds may not fructify The KCTL is merely providing it/him/her services whereby the said funds would be transferred from their instructions.
(e) Technology Risks: The technology for enabling the transfer of funds and the other services offered by the KCTL could be affected by virus or other malicious, destructive or corrupting code, program or macro. It may also be possible that the site of the KCTL or the bank may require maintenance and during such time it may not be possible to process the request of the Customers. This could result in delays in the processing of instructions or failure in the processing of instructions and other such failures and inability. The Constituent understands that the KCTL disclaims all and any liability, whether direct or indirect, whether arising out of loss of profit or otherwise arising out of any failure or inability by the KCTL to honour any customer instruction for whatsoever reason. The Constituent understands and accepts that the KCTL shall not be responsible for any of the aforesaid risks. The Constituent also accepts that the KCTL shall disclaim all liability in respect of the said risks.
(f) Limits: The Constituent is aware that the KCTL may from time to time impose maximum and minimum limits on funds that may be transferred by virtue of the payment transfer service given to it/him/her hereunder. The Constituent realizes and accepts and agrees that the same is to reduce the risks on it/him/her. For instance, the KCTL may impose transaction restrictions within particular periods or amount restrictions within a particular period or even each transaction limits. The Constituent shall be bound by such limits imposed and shall strictly comply with them.
(g) Indemnity: The Constituent shall indemnify the KCTL from and against all losses and damages that may be caused as a consequence of breach of any of the Electronic Payment Gateway for Net banking Terms and Conditions and the terms and conditions mentioned herein above.
(h) Withdrawal of Facility: The KCTL shall be entitled to withdraw this service at any time whatsoever
(i) Charges: The Constituent hereby agrees to bear the charges as may be stipulated by the KCTL from time to time for availing of these services.
(j) Binding nature of above terms and conditions: The Constituent agrees that by use of this facility, the Constituent shall deemed to have agreed to all the above terms and conditions and such terms and conditions shall be bound on it/him/her in the same manner as if it/he/she has agreed to the same in writing.
IX. AUTHORITY TO THE KCTL
(a) Electronic Payment Gateway for Net banking transactions in the Customer's Account(s) are permitted only after authentication of the Customer-ID and Password. The Constituent agrees that they grant express authority to the KCTL or the bank for carrying out transactions performed by them through Electronic Payment Gateway for Net banking. The KCTL shall have no obligation to verify the authenticity of any transaction received from the Constituent through Electronic Payment Gateway for Net banking or purporting to have been sent by them via Electronic Payment Gateway for Net banking other than by means of verification of their Customer-ID and the password.
(b) The display or printed output that is produced by the Constituent at the time of operation of Electronic Payment Gateway for Net banking is a record of the operation of the internet access and shall not be construed as the KCTL's record of the relative transactions. The KCTL's or bank own record of transactions maintained through computer systems or otherwise shall be accepted as conclusive and binding for all purposes unless any discrepancy is pointed out within one week from the date of access or from the date of sending the periodical statement, whichever is earlier.
(c) All transactions arising from the use of Electronic Payment Gateway for Net banking, to operate a joint account, shall be binding on all the joint account holders, jointly and severally.
X. ACCURACY OF INFORMATION
The Constituent agrees that it/he/she are responsible for the correctness of information supplied to the KCTL through the use of Electronic Payment Gateway for Net banking or through any other means such as electronic mail or written communication. The KCTL accepts no liability for the consequences arising out of erroneous information supplied by them. The Constituent agrees that if it/he/she notice any error in the account information supplied to it/him/her through Electronic Payment Gateway for Net banking or by the use of any of the Electronic Payment Gateway for Net banking services, the Constituent shall advise the KCTL & bank as soon as possible. The KCTL will endeavor to correct the error promptly.
The Constituent complies with the Terms and advise the KCTL and the bank in writing under acknowledgment immediately after it/he/she suspect that their Customer-ID or password is known to another person and/or notice an unauthorized transaction in their Electronic Payment Gateway for Net banking account. The Constituent agrees that it/he/she shall be liable for some or all loss from unauthorized transactions in the Electronic Payment Gateway for Net banking accounts if it/he/she has breached the Terms or contributed or caused the loss by negligent actions such as the following:
(a) Keeping a written or electronic record of Electronic Payment Gateway for Net banking password.
(b) Disclosing or failing to take all reasonable steps to prevent disclosure of the Electronic Payment Gateway for Net banking password to anyone including KCTL staff and/or failing to advise the KCTL of such disclosure within reasonable time
(c) Not advising the KCTL and the bank in a reasonable time about unauthorized access to or erroneous transactions in the Electronic Payment Gateway for Net banking accounts.
The KCTL shall in no circumstances be held liable to the Customer if Electronic Payment Gateway for Net banking access is not available in the desired manner for reasons including but not limited to natural calamity, floods, fire and other natural disasters, legal restraints, faults in the telecommunication network or Internet or network failure, software or hardware error or any other reason beyond the control of the KCTL. The KCTL shall under no circumstances shall be liable for any damages whatsoever whether such damages are direct, indirect, incidental, consequential and irrespective of whether any claim is based on loss of revenue, investment, production, goodwill, profit, interruption of business or any other loss of any character or nature whatsoever and whether sustained by the Constituent.
XII. DISCLOSURE OF PERSONAL INFORMATION
The Constituent agrees that the KCTL or its contractors may hold and process the Constituent's Personal Information on computer or otherwise in connection with Electronic Payment Gateway for Net banking services as well as for statistical analysis and credit scoring. The Constituent also agrees that the KCTL may disclose, in strict confidence, to other institutions, such Personal Information as may be reasonably necessary for reasons inclusive of, but not limited to, the following
(a) For participation in any telecommunication or electronic clearing network in compliance with a legal directive
(b) For credit rating by recognized credit scoring agencies.
(c) For fraud prevention purposes.
XIII. KCTL'S LIEN
The KCTL shall have the right of set-off and lien, irrespective of any other lien or charge, present as well as future on the deposits held in the Constituent accounts and commodities whether in single name or joint name(s), group account to the extent of all outstanding dues, whatsoever, arising as a result of the Electronic Payment Gateway for Net banking service extended to and/or used by them.
The grant of facility of Electronic Payment Gateway for Net banking to them is not transferable under any circumstance and shall be used only by the Constituent.
XV. TERMINATION OF ELECTRONIC PAYMENT GATEWAY FOR NETBANKING SERVICE
(a) The Constituent may request for termination of the Electronic Payment Gateway for Net banking facility any time by giving a written notice of at least 15 days to the KCTL. The Constituent agrees that they will remain responsible for any transactions made on their Electronic Payment Gateway for Net banking account(s) through Electronic Payment Gateway for Net banking prior to the time of such cancellation of the Electronic Payment Gateway for Net banking Service.
(b) The closure of all their Accounts will automatically terminate the Electronic Payment Gateway for Net banking service.
(c) The KCTL may suspend or terminate Electronic Payment Gateway for Net banking facilities without prior notice if these terms and conditions are breached or even otherwise without assigning any reason.
The KCTL and the Constituent may give notices under these Terms and Conditions:
(a) Electronically to the mailbox of either party. Such notices will be regarded as being in writing. In writing by delivering them by hand or by sending them by post to the last address given by them and in the case of the KCTL to the following address: Karvy House, Avenue 4, Street No.1, Banjara Hills, Hyderabad 500034.
(b) In addition, the KCTL may also publish notices of general nature, which are applicable to all Customers of Electronic Payment Gateway for Net banking on its web site. Such notices will have the same effect as a notice served individually to the Constituent.
XVII. GOVERNING LAW
These terms and conditions and/or the operations in the accounts of the Customer maintained by the KCTL and/or the use of the services provided through Electronic Payment Gateway for Net banking shall be governed by the laws of the Republic of India and no other nation. The Customer and the KCTL agree to submit to the exclusive Jurisdiction of the Courts located in Hyderabad, India as regards any claims or matters arising under these terms and conditions.
KCTL accepts no liability whatsoever, direct or indirect, for non-compliance with the laws of any country other than the Republic of India. The mere fact that the Electronic Payment Gateway for Net banking Service can be accessed through Internet by a Customer in a country other than India shall not be interpreted to imply that the laws of the said country govern these terms and conditions and/or the operations in the Electronic Payment Gateway for Net banking accounts of the Customer and/or the use of Electronic Payment Gateway for Net banking.
The clause headings in this agreement are only for convenience and do not effect the meaning of the relative clause. The Constituent shall not assign this agreement to anybody else.
KCTL may subcontract and employ agents to carry out any of its obligations under this contract. I do hereby solemnly affirm and declare as under:
1. That the above-mentioned authorized person/members of my family are regularly trading/investing through you on MCX AND NCDEX and/or any commodities exchange(s). For all purposes of operations of my account with you, the above accounts shall be termed as Group Account.
2. That I hereby authorize you to sell commodities standing in my account and to transfer the proceeds of the sale of such commodities to the abovementioned accounts to set off all outstanding debit amounts in their respective accounts.
3. That I hereby authorize you to set off all outstanding debit amounts in the above mentioned accounts maintained by you in any segment of any commodities exchange(s), against the amount standing to the credit of Constituent’s/Family/Group account maintained by you in respect of any segment of any commodities exchange(s).
4. That I have given the above authority to KCTL with my free consent and without any pressure, threat or coercion from any corner whatsoever.
5. That in future I shall not make any claim from KCTL in any manner whatsoever of any amount adjusted from the credit in my account to set off the outstanding debit amounts in the above-mentioned accounts and I further state that if anybody on my behalf claims the above said adjusted amount, the said act shall be null and void and shall be ineffective from all corners.
6. That this is my true irrevocable statement and shall remain binding on me.
7. That I hereby undertake to intimate you from time to time of any additions of the Constituents to the said Group Account for the purpose of either allowing them to trade on my behalf or for the purpose adjustment of balance inter se.